Anyone Who Thinks The Customer Is Always Right Never Worked In Tech Support
Submitted by
twig
on
1/8/2014
|
Tech: “Okay Ma’am go ahead and reboot your computer and that should help clear some things up”
Customer: “Okay done”
Tech: “Wow, that was fast, you sure you did a full reboot?”
Customer: “Yeah its a newer screen, it turns off and on pretty quick”
Tech: “No Ma’am, reboot the entire computer, not just the monitor”
Customer: “Yeah I did that”
Tech: “No you must restart the whole system, not just the monitor”
Customer: “I JUST DID THAT AND IT HASN’T FIXED IT”
Tech: “Ma’am, you must reboot the entire computer, not just the monitor”
Customer: “You’re not helping me at all! I’ll just ask my 16 year old son! You’re useless! Get a real job!”
Tech: “Is there anything else I can help you with?”
*HANGS UP*
sigh...
Customer: “Okay done”
Tech: “Wow, that was fast, you sure you did a full reboot?”
Customer: “Yeah its a newer screen, it turns off and on pretty quick”
Tech: “No Ma’am, reboot the entire computer, not just the monitor”
Customer: “Yeah I did that”
Tech: “No you must restart the whole system, not just the monitor”
Customer: “I JUST DID THAT AND IT HASN’T FIXED IT”
Tech: “Ma’am, you must reboot the entire computer, not just the monitor”
Customer: “You’re not helping me at all! I’ll just ask my 16 year old son! You’re useless! Get a real job!”
Tech: “Is there anything else I can help you with?”
*HANGS UP*
sigh...
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